Shipping policy

 

UK STANDARD DELIVERY

Order value £0.00 to £60.00 = £5.95 shipping

Order value £60.00 or more = FREE shipping

We provide our customers with standard delivery on all orders, aiming to deliver within 3-5 working days.

We aim to despatch within 1 working day from the day the order is placed. If you place your order on a weekend or Bank Holiday, it will be processed the next working day.

Orders will be sent to the delivery address that you provide when you checkout. We are unable to take responsibility if this address has been entered incorrectly.

During adverse weather and postal strikes, it is not uncommon to experience delays with deliveries, for which we shall not be liable.

PARCEL TRACKING

When you place an order with Northern Nook, we will send you a link via email that enables you to track your parcel. We use a reliable and trusted courier service that provides updates at each stage of the process, from despatch to final delivery at your doorstep.

EXCLUSIONS

We currently ship within the United Kingdom, including Northern Ireland and the Channel Islands.

We're unable to ship to P.O. boxes or APO/FPO addresses.

PACKAGING

We'll pack your order into a sturdy FSC®-certified cardboard box that's 100% recyclable.

To protect homewares during shipping, we then fill the box with loose foam chips ("packing peanuts"). The chips are manufactured from renewably sourced cornstarch, and are biodegradable and compostable.

Our branded parcel tape, which is also FSC®-certified, is recyclable, biodegradable, and printed using environmentally friendly soy-based inks.